| Know what to do at the scene of an accident. |
| Know when and how to contact the Emergency Services. |
| Be able to respond to the needs of an unconscious patient. Know how to open an airway, give CPR and how to place in the recovery position. |
| Know how to deal with major bleeding. |
| Know how to deal with burns and scalds. |
| Know how to safeguard against the effects of heat. Know how to recognise and treat heat exhaustion. |
| Know how to safeguard against the effects of cold. Know how to recognise and treat hypothermia. |
| Recognise the symptoms of shock and how to treat a casualty. |
| Know how to deal with choking. |
